Frequently Asked Questions
Billing & Account
How do I cancel my subscription?
If you signed up with PayPal:
- Go here and click "View Details" on the active subscription.
- Click the "Cancel" button in the top right.
If you signed up with a credit card, Alipay, Apple Pay or Google Pay:
- Go here and click "Manage" on the active subscription.
- Click "Cancel renewals" to stop future payments.
If you cannot see any subscription in these two locations:
- Check your preapproved payments in your PayPal account and cancel the payment there.
Important:
Please do not cancel the recurring plan until your order is processed. If you do, the order will be stuck in "Processing". Contact us if this happens.
Canceled subscriptions will not expire until the current period is over.
How can I get Billing and Account Support?
Why can't I subscribe without a credit card linked to my PayPal account?
This is a PayPal policy limitation that we cannot override.
How do I delete my account and request PII Data?
You can request account deletion and request PII data here.
Sensitivity Converter / Calculator
What is our sensitivity converter?
Our sensitivity converter helps you maintain the same aiming feel across different games by converting your in-game sensitivity settings.
Using the converter ensures that moving your mouse a certain distance results in the same in-game rotation across games.
Example:
- If your Counter-Strike 2 sensitivity is 1.14 and you want the same feel in VALORANT (using 800 DPI), the converter calculates that your VALORANT sensitivity should be 0.358.
- This ensures that rotating 360° in both games requires the same physical mouse movement (~45.6 cm).
* The closest possible conversion has a cm/360 discrepancy of 0.0754 centimeters.
Why Our Converter is the Best
Unlike basic sensitivity converters that only factor in sensitivity and DPI, ours accounts for all potentially relevant game and hardware settings, including:
- Sensitivity
- DPI
- FOV
- FOV Type
- Aspect Ratio
- Resolution
- Monitor Size
- Windows Pointer Speed
Premium Features Include:
- Convert zoom sensitivities (ADS and Scope Aims)
- Convert additional aim sensitivities, like Look and Vehicle aims
- Use Monitor Distance, Viewspeed, and Jedi's Trick calculations
- Reverse function to find the best setup based on your current aim sensitivity
- Save and Load calculator settings
- Ad-free experience
Why should I convert my sensitivity?
Using a consistent sensitivity across games improves muscle memory and aiming performance, helping you transition between games more smoothly.
- Without conversion, aiming in different games may feel unnatural.
- With conversion, practicing aim in one game can improve performance in another.
- With conversion, it's easier to transition to new games.
- Using consistent sensitivity makes aiming adjustments easier and more intuitive.
For example, training your aim in Counter-Strike 2 will translate more effectively to VALORANT if you use the same sensitivity.
Why should I subscribe to Premium?
A Premium subscription unlocks powerful tools to optimize your aiming experience:
- Full support for 1500+ games.
- Unlock all zoom conversions (ADS & Scope Aims)
- Exclusive access to Monitor Distance, Viewspeed, and Jedi's Trick calculations.
- Save and Load Calculator Settings
- Remove Ads
Can I get support/help using the calculator?
- Check out the instructions for a detailed guide on how to use all features.
- If you still need help, ask your questions on our forums or on Discord.
What games are supported?
Our calculator supports converting your sensitivity to/from 1,500+ games, including:
- Aimlabs
- Apex Legends
- ARK: Survival Evolved
- Call of Duty: Black Ops 6
- Counter-Strike 2
- Cyberpunk 2077
- DayZ (Standalone)
- Deadlock
- Destiny 2
- Fortnite
- HELLDIVERS 2
- Hunt: Showdown 1896
- Left 4 Dead 2
- Marvel Rivals
- Minecraft (Java Edition)
- Overwatch 2
- Palworld
- Roblox
- Team Fortress 2
- THE FINALS
- Tom Clancy's Rainbow Six Siege
- VALORANT
How can I request a new game for the calculator?
To request calculator support for a new game, follow the instructions on this forum post.
We're constantly adding support for new games and will do our best to handle requests.
